Frequently Asked Questions
I Need a Quote. Whom Do I Contact?
You may contact our office directly by phone on +254 (20) 8402377 or email us at info@dkco.africa. Once we understand the nature of your matter, we will provide a tailored quotation in line with the Advocates (Remuneration) Order and the scope of work required.
I need legal advice. Where do I start?
Begin by scheduling a consultation with us. During this session, we will review your issue, provide preliminary guidance, and advise on the most appropriate legal steps. This ensures clarity and an efficient start to resolving your matter.
What Are the Payment Methods You Accept?
We accept payments via bank transfer, M-Pesa (business till or pay bill), and cheque. Payment details are provided on your invoice once engagement is confirmed.
How will I be kept informed about my case?
At DKCO, communication is a priority. Clients receive regular updates through email, phone, or scheduled meetings at key stages of their case. We ensure you remain informed of every development and are consulted before any major decision is made.
How do I know my information is kept confidential?
Client confidentiality is a cornerstone of our practice. All information shared with us is handled with the utmost discretion and is protected under Advocate–Client privilege. We adhere strictly to professional and ethical standards to safeguard your privacy.
How Can I Contact Your Office?
We are located at Surveyors Court, 4th Floor, Suite B9, Woodvale Grove, Westlands, Nairobi. You may reach us by telephone on +254 (20) 8402377 during business hours, Monday to Friday, 8:00 a.m. to 5:00 p.m or email us at info@dkco.africa. For our diaspora clients, we are happy to schedule virtual consultations at a time convenient for you.
Do I really need a lawyer?
Engaging a lawyer ensures that your rights, interests, and obligations are fully protected. Legal issues can be complex, and professional guidance helps you avoid costly mistakes, meet procedural requirements, and achieve the best possible outcome.
How long will my case take?
The duration of a case depends on its nature, complexity, and procedural requirements. Some matters are resolved within weeks, while others may take several months. We always provide a realistic timeline at the outset and keep you updated throughout.
What documents will I need to provide?
The documents required vary depending on the nature of your matter. Typically, we request identification documents (ID or passport), KRA PIN, relevant contracts or correspondence, and any supporting records. Once we understand your case, we will provide a detailed checklist to guide you.
Do you handle matters outside Nairobi?
Yes. While our offices are based in Nairobi, we represent clients across Kenya and collaborate with trusted partners in other regions. Where appropriate, we also offer virtual consultations for your convenience.